The vast majority of relocations to Azraq camp and deportations to Syria are caused by, or linked to, a lack of documentation. Most of the time, the relocation is due to missing work permits, MoI Service Cards and UNHCR ASC, pieces of documentation individually or cumulatively missing in more than 80% of relocation cases assessed by INTERSOS.

Relocation to Azraq camp can also be a result of poor implementation of approved procedures at the local law enforcement level, in police stations: refugees interview by INTERSOS reported being detained and relocated by local police even when renewing their valid MoI Cards.

Evidence emerged from in-depth interviews indicating that relocation can also be triggered by allegations of involvement in political actions, such as demonstrations in support of organizations providing humanitarian aid to Syrians.